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SR UX DesignerSÃO PAULO, BRASIL, PRODUCT, FULL-TIME

About Mandaê:

Think "UPS without the trucks": Mandaê is reinventing parcel logistics through a digital platform that organizes the entirety of the parcel supply chain to deliver a seamless, high-quality and efficient parcel shipment service for SMBs in Brazil. We’re the first startup in the world taking this approach to logistics.

Our model is asset-light, working with players across each of the principal steps of the parcel supply chain: pickups, cross-docking, and last-mile transport. In a country where the national postal service is effectively the only shipping option for SMBs, Mandaê’s platform is the only one that allows them to use private transporters, helping SMBs save up to 35% on their shipping costs.

Our mission is to “Connect Stories” through logistics. We’ve shipped over 1 million packages and grown over 300% in each year of our existence. In 2018, we’re going to start expanding aggressively throughout Brazil, with a broader vision of expanding our model to other developing countries.

We're well funded with backing from some of Latin America’s top investors, including Monashees, Qualcomm Ventures, Performa, Valor Capital, Hans Hickler (former CEO of DHL Express-USA) and others.

Mandaê was selected to the 2015 Endeavor Startup Network, was winner of the ABComm Innovation in E-commerce Logistics Award in 2017, and winner of the São Paulo “Smart Cities” category of the 1776 Challenge Cup.

About the role:

You'll be part of a multi-disciplinary product squad, working directly with product managers, product owners, stakeholders and engineers on the development of industry leading web and mobile tools that enable a unique and much more convenient consumer experience across the entire logistics process (ie: pickup, cross-docking process, parcel tracking and delivery).

You will help create an incredible experience to our customers, deeply understanding their needs, prototyping, validating hypotheses and developing effective solutions with our product team.

We expect you to not only to solve problems, but more importantly, to explore problems worth solving. You will present, discuss and defend your ideas with senior level management. We are looking for long term commitment with the opportunity to build a great product. You will work on high-impact projects that affect millions of people's lives.

Responsibilities:

  • • Transforming problems into amazing experiences for our clients;
  • • Make decisions based on data (quantitative and qualitative) and use methods, theories and design tools as support;
  • • Ability to apply validation methods such as face-to-face and remote usability tests;
  • • Keep the team informed about the usability test results and learnings;
  • • Create and develop wireframes and navigable prototypes;
  • • Execute extensive user testing, research, listen and understand the users to analyse and test your ideas;
  • • Interact closely with the engineering team for flawless implementation of your designs.

Requirements:

  • • Bachelor’s Degree in Design, Psychology, Arts or related;
  • • 3+ years of UX experience;
  • • An excellent communicator, from written to verbal skills, you can present your ideas clearly and listen to others carefully;
  • • Ability to work on multiple projects at the same time and with short deadlines;
  • • Are obsessed by simple, clear and efficient interfaces;
  • • Have a clear idea about UX process and methods like: Use Case, User Flows, User stories, Customer Journey, Stakeholder Interviews and others;
  • • Deliver on time and on budget in a high pressure environment;
  • • Tracking, monitoring and investigating user feedbacks;
  • • Knowledge in applying facilitation/dynamic techniques (ex: design thinking, design sprints etc.);
  • • Ability to prototype using library components;
  • • Resilience and discipline to find solutions to hard UX/UI problems;
  • • Experience in Adobe Illustrator, Photoshop, InVision or Axure.

We Provide:

  • • Opportunity to play a key role in building a fast-growing startup;
  • • Work with an incredible team that never settles, and have the opportunity to shape the organization;
  • • Competitive salary and a generous stock option package;
  • • Health insurance;
  • • Standard Brazilian transportation and meal allowances.

Apply for this job:

To apply for this position send an e-mail to vagas-ti@mandae.com.br with subject "UX Designer", along with your resume and a brief explanation as to why you’re right for this role at Mandaê.